Job Title: Social Service Coordinator (MSW)

In 1896, a group of visionary community leaders saw the need to take care of Chinese immigrant men who had nowhere to turn after the closure of the plantations. They formed Palolo Chinese Home. That same spirit of caring and commitment to reach out to others continues today.

Caring for Hawaii's Elders

Palolo Chinese Home specializes in serving elders with no age minimums or limits. Our nursing staff starts with an assessment of all prospective residents to determine their needs. Admission is based on functional abilities and nursing care needs. Palolo Chinese Home is a 501(c)(3) not-for-profit charitable organization open to all, regardless of age, race, sex, religion, national origin, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.

Benefits We Offer:

Sign-on and Retention Bonus - up to $3000.00 based upon eligibility
Health Insurance - Includes Medical, Dental, Vision, Drug insurance
401K - We offer a 4% matching contribution, with Traditional and Roth 401k options
Flexible Spending Accounts - Included are flexible spending accounts for healthcare and dependent care with tax savings
Paid Leave - Includes paid Vacation, paid Sick leave, and Vacation cash out
Paid Holidays - 10 paid Holidays per year
Evening and Night Differential pay - Compensation for direct care positions.
Nurse Aide Tuition Reimbursement program
Employee Referral Bonus
Free On-Site and Street Parking
Discounted employee meals

Primary Purpose: The Social Service Coordinator will complete the duties of Social Services Department. Ensure that each resident receives psychosocial support and person-centered care. The Social Service Coordinator will focus on Mood, Behavior, Discharge Planning, Psychoactive Medication Use, Abuse, Resident Rights, etc.

Essential Duties/Functions:

Review and explain advanced directives and resident's rights and responsibilities to the resident and/or responsible party, during the admission process or as requested
Participates in the development of Care Plans for residents related to Social Services
Assist in the placement of residents through resident assessment and coordinated discharge planning due to changes in level of care, or in cases of lateral transfer
Determine the type of assistance needed by the resident to solve problems and assists the residents and family members in doing so
Assist in completing necessary forms and making arrangements for assistance whenever indicated and involves the family or responsible party whenever desirable
Provide information to resident and his/her family in regards to Medicare, Medicaid, and other welfare programs available under Social Services, as requested
Coordinate Notice of Medicare non coverage with IDT
Complete the assigned sections on the MDS (Minimum Data Set) within deadlines
Ensure residents have all required documents on file
Participates in the development of Policies and Procedures relating to Social Services
Maintain up-to-date documentation of all contacts made on behalf of residents
Receive grievances and recommendations from residents, residents' families, and staff pertaining to policies and services of the facility's staff and follow-up with appropriate parties
Investigate alleged abuse and document and report up the chain of command
Complete and fax discharge/transfer notice to SLTCO (State Long Term Care Ombudsman) by due dates
Follow-up with resident/family/POA with bed holds as described in our Bed Hold Policy
Comply with documentation requirements in accordance with company policies and procedures and rules and regulations

Qualification Requirements:

At least one (1) year of related experience
Must have Master degree in Social Work or Licensed Clinical Social Worker and must be in good standing
Must have current CPR and First Aid Certification
Must be able to assess and evaluate care needs of residents
Must be able to manage difficult situations with residents, family members and/or POA
Must be able to collaborate with members of different departments
Must be able to communicate verbally and in writing with others
Must be able to use technology and/or office equipment to complete work assignments
Must be thorough in documenting information and follow-ups with work assignments
Must be organized and able to complete assigned duties within strict timelines

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